Domain Names
Browse all 20 articles in this category
What are wpGirl's Nameservers?
wpGirl's nameservers are: ns1.wpgirl.com, ns2.wpgirl.com, ns3.wpgirl.com, ns4.wpgirl.com. Use these when pointing your domain to wpGirl hosting.
How do I setup a domain redirect?
You can setup a domain redirect in a couple of ways. We’ll outline these below: Using the control panel Redirects tool Login to your control panel and head to either your list of packages, or list of...
How do I add custom DNS before I use your nameservers?
As standard, any new package that is created or migrated into us gets given our default DNS. This will ensure the site and all its services such as email will function. If you want migrate a package...
How do I change the contact details on my .com and .co.uk domain names?
Changing the contact details for a domain that you have registered with wpGirl is usually done in either of two ways. This depends on what type of domain name you have. For a .com domain: Go to...
How can I use DNS to verify my domain with Google Search Console (Webmaster Tools)?
When setting up Google Search Console you will be asked to verify your domain. A recommended method which will work as long as you are using our StackDNS nameservers is to add the Google verification...
Why does my UK tag change show as complete but the domain is not in my account?
A UK domain transfer is a 2 stage process. You need to: Change the tag to STACK Transfer this in through the wpGirl control panel The best way to check the current tag for a domain name is via the...
How do I transfer my domain to you?
The transfer process for domain names varies, dependent on the type of domain in question. UK domains (all domains that end .uk) Domains ending in .uk require 2 simple steps to be completed to...
My www.domin.com doesn't work, but domain.com works fine (or vice-versa) - what's up?
If you get this behaviour after a recent update to your website or a newly-created package, you're almost certainly experiencing a DNS propagation delay. It will resolve itself in a matter of hours....
Are there any restrictions or rules on the domain name I can choose to register?
The restrictions imposed on domains vary depending on what extension you are registering and what country the domain is associated with. Domains can be formed using only use letters and numbers from...
What is a nameserver?
A nameserver manages a directory of domains that match specific IP addresses, like a phonebook: with names and numbers. It is where the DNS server records for your domain (e.g. 'example.com') are...
What is domain propagation?
DNS propagation defines the process of updating information across the internet. There are two forms of DNS propagation: the first is the changes made to the DNS zone and the second is the changes...
What is your IPS Tag?
To transfer domain names ending with .uk you'll first need to contact your current provider and request they change the Tag to STACK. Once the Tag change has been completed you'll be able to complete...
How do I change the registrant name for a .uk domain name?
Registrant name changes for a .uk domain name (.co.uk/.me.uk/org.uk/.uk) can only be performed via the .UK registry, Nominet. This can be done using the online Nominet account for the domain. This...
How do I obtain the authorisation code/EPP code for my domain?
If you intend to transfer your GTLD domain elsewhere, you'll need its authorisation/EPP code. The following guide details how to obtain this from your wpGirl control panel. Please note, domain names...
What does FQDN mean?
FQDN stands for Fully Qualified Domain Name. It refers to a complete domain name consisting of a host and domain name. The domain name itself is comprised of two parts: the second-level domain and...
How do I configure G Suite (formerly Google Apps)?
Our control panel allows automatic configuration of DNS Records to configure your domain name for G Suite (Google Apps). This can be done via my.wpgirl.com. First, select 'Manage hosting', choose the...
Where can I view the nameservers of a domain?
If you manage your domain name with wpGirl and have access to it via my.wpgirl.com you can view the nameservers the domain is using by following the steps below. Log in to my.wpgirl.com Select Manage...
How can I tell if DNS has propagated for me?
If you're unsure whether DNS has fully propagated for you, you should check the IP address your requests are resolving-to. The easiest way to do this is to 'ping' the domain name from your local...
How can I create a subdomain?
To create a subdomain: Log in to https://my.wpgirl.com Head to Manage Hosting -> Manage. Select the Subdomains icon. You can then add your subdomain into the Subdomain field and select Create...
My domain is locked with my current provider, what can I do?
Registrars may ‘lock’ domain names to prevent unauthorised changes from being made to the domain. This is often referred to as 'Domain Locking' or 'Client Transfer Prohibited'. This status may be...